Payment, Cancellation, and Refund Policy for Aura Photography
Payment Policy:
To secure your appointment, full payment is required at the time of booking. Payment can be made conveniently through the website scheduler, Venmo, Zelle, Invoice, or Credit Card over the phone. Please note that I do not accept payments via PayPal, cash, or check. Additionally, refunds are not provided once payment is made. By booking and completing payment for your appointment, you are confirming your commitment to undergo the color service as scheduled.
Cancellation Policy:
Clients are allowed a 48-hour window to reschedule their appointment. Failure to reschedule within this timeframe will result in the appointment being marked as a 'no-show' and will be forfeited without eligibility for a refund.
In case of contracting COVID-19 or any other illness, appointments can be rescheduled without penalty. It is essential to prioritize everyone's health; therefore, if feeling unwell, please refrain from attending the appointment. Kindly notify me via text or email if you are experiencing any symptoms. Similarly, if I am unwell, I will accommodate rescheduling your appointment to a mutually agreed upon date and time.
More on the no refund policy:
Our no-refund policy is in place to ensure the quality and integrity of the services we provide. Below are the key reasons for this policy:
Time and Material Costs: Producing aura photography results involves significant costs due to the use of high-quality colored inks and professional-grade photo printers. Each photograph is specially printed for you, and the fee for this service helps to cover these production expenses.
Trust and Authenticity: Aura photography is a process that requires a deep level of trust in both the method and the service provided. It is designed to offer insight into your unique energy and self-awareness, not to meet specific expectations about the color of your aura. Please understand that the aura sensor accurately reflects your energy, and the results are an honest representation, regardless of the outcome.
By agreeing to this policy, you acknowledge and accept these terms. I appreciate your understanding and cooperation.
The Color Reading and The Aura Photography Policies apply to bundle sessions. When booking a bundle session, you agree to these terms and conditions.
Policies for events
Cancellation Policy For Events:
Event hosts are allowed up to 1 week prior to the scheduled event date to request a rescheduling. Failure to do so within this timeframe will result in forfeiture of the event, with no refund issued. Please note that refunds are not typically provided for events. However, in a circumstance where I am unable to fulfill the agreed-upon date, a refund will be promptly issued.
Payment Policy For Events:
Payment in full is required to book events and for the date and time to be held. There is no price adjustment for finishing an event early.
Colors By Midnight LLC will arrive 30 minutes before the scheduled start time of your event to set up. It is your responsibility to ensure that the event begins promptly at the agreed-upon time. Our services are reserved for the duration specified in the booking agreement, and we do not offer overtime for events. It is advisable for the event to start promptly to ensure guests receive their designated color session. We are not responsible if guests do not receive a session due to a late event start time.
Event Parking:
Event hosts agree to cover all parking fees associated with the event, either through validation or direct payment following the conclusion of the event.
Damaged Equipment:
The event hosts are accountable for covering the expenses related to any damaged equipment incurred during the event. An invoice will be expeditiously issued, detailing the costs for replacing the damaged item(s).
By booking a session or event, you agree to these terms and conditions.